ORNL Federal Credit Union

3.4
Average Rating
based on 5 reviews
GENERAL INFORMATIONEdit Info
ORNL Federal Credit Union logo
Routing Number
264281416
Main Phone Number
(865) 688-9555
Main Office Address
221 S Rutgers Ave
Oak Ridge, TN 37830-6770
Main Office Hours
Monday Hours: 9:00 AM - 5:00 PM

ORNL Federal Credit Union was chartered on 01/01/1948. Headquartered in Oak Ridge, TN, it has assets in the amount of $1,604,163,843. Its 167,665 members are served from 32 branch locations. Deposits in ORNL Federal Credit Union are insured by the NCUA.

MEMBERSHIP ELIGIBILITYEdit Info
ORNL Federal Credit Union is a not-for-profit financial cooperative locally owned and operated by its members for the benefit of all who belong. Established in 1948 with 10 founding members, ORNL Federal Credit Union's assets have grown to over $1.5 billion and membership has grown to over 160,000. We continue to grow strong by providing our members the tools and accounts to help them save more and spend less.

Open to all businesses and anyone who lives, works, worships, or attends school in the 16 counties of Central East Tennessee, ORNL Federal Credit Union currently serves members in 32 branches located throughout Anderson, Blount, Campbell, Hamblen, Knox, Loudon, Monroe, Roane, Sevier and Union counties.
ABOUT THIS CREDIT UNION
Edit Info
Charter Number
5797
Chartered On
Jan. 1, 1948
Number of Members
167,665
Assets
$1,604,163,843
CEO
Colin Anderson
Credit Union Type
Federal Credit Union
Field of Membership
Community credit unions
Low-Income Designation
Yes
Member of FHLB
Yes
NCUA Insured Credit Union
SERVICES & PRODUCTSEdit Info
Access to Electronic Services
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Audio Response/Phone Based
Electronic Services
  • Account Aggregation
  • Account Balance Inquiry
  • e-Statements
  • Share Account Transfers
  • Download Account History
  • View Account History
  • Member Application
  • Bill Payment
  • Share Draft Orders
  • New Loan
  • Loan Payments
  • New Share Account
  • External Account Transfers
  • Mobile Payments
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Services & Products - Transactional
  • ATM/Debit Card Program
  • Money orders
  • No surcharge ATMs
  • Check Cashing
Services & Products - Depository
  • No Cost Share Drafts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
  • Health Savings Accounts
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Bilingual Services
  • Student Scholarship
Services & Products - Financial Education
  • Financial Counseling
  • Financial Education
  • Financial Literacy Workshops
  • First Time Homebuyer Program
Services & Products - Credit
  • Micro Consumer Loans
  • Overdraft Protection/ Courtesy Pay
  • Risk Based Loans
  • Business Loans
  • Indirect Consumer Loans
  • Overdraft Lines of Credit
  • Real Estate Loans
  • Micro Business Loans
  • Debt Cancellation/Suspension
  • Participation Loans
  • Indirect Business Loans
  • Interest Only or Pymt Option
TOP RATED BRANCHES AND CU
3.4
Rating
Share your experience: Write a Review

1
Rating
  • Posted by:
  • Date: Jun 24, 2016

I've been a member for over 40 years and it seems that the management does not care a lot about the members.
they closed the cu in walmart rockwood and are trying to send everyone to kingston. That is to far to go for me. They told me that it wasn't generating enough business so we had to go to kingston. The kingston branch is now the only one in roane county. Anderson county has five branches. Go [email protected]!


5
Rating
  • Posted by:
  • Date: Feb 15, 2016

I have had an account with ORNL since I was a teenager. I haven't had one problem with them. They have helped me with loan s, accounts, been totally courteous and helpful. to bad this scale only goes to 5 cause I'd have to give them a 10


1
Rating
  • Posted by:
  • Date: Feb 04, 2016

I would not recommend this credit union. I have been a long time member, but it is time to take my money somewhere else. The loan officers are extremely stingy and not willing to work with you, regardless of if you have an excellent financial situation or not. Also, beware if you have the credit union managing your investments...how does 4% fees sound? Make sure you read the fine print if you plan on doing any business with this credit union.


5
Rating
  • Posted by:
  • Date: Jun 22, 2016
Branch Reviewed: Northshore Kroger

Everyone at this location is very nice, & friendly. I work at the Kroger, & I've never seen an unhappy customer.


5
Rating
  • Posted by:
  • Date: Mar 11, 2016
Branch Reviewed: Farragut Kroger

Everyone is always friendly and I like how much longer they are open, which probably stinks for those working but they don't show it.


BRANCH LOCATIONS (32)Edit Info
Branches in: Tennessee

Tennessee

Alcoa
Alcoa
103 Hamilton Crossing Dr, Alcoa, TN 37701
Monday Hours: 9:00 AM - 5:00 PM
Clinton
Clinton
1117 N Charles G Seivers Blvd, Clinton, TN 37716-3943
Monday Hours: 9:00 AM - 5:00 PM
Clinton Food City
507 S Charles G Seivers Blvd, Clinton, TN 37716
Monday Hours: 10:00 AM - 7:00 PM
Farragut
Farragut
11405 Municipal Center Dr, Farragut, TN 37934-2859
Monday Hours: 9:00 AM - 5:00 PM
Farragut Kroger
11240 Kingston Pike, Farragut, TN 37934
Monday Hours: 10:00 AM - 7:00 PM
Kingston
Kingston
1204 N Kentucky St, Kingston, TN 37763
Monday Hours: 9:00 AM - 5:00 PM
Knoxville
North Knoxville
808 Victor Dr, Knoxville, TN 37912
Monday Hours: 9:00 AM - 5:00 PM
Karns
7228 Oak Ridge Hwy, Knoxville, TN 37931
Monday Hours: 9:00 AM - 5:00 PM
Halls
4510 E Emory Rd, Knoxville, TN 37938
Monday Hours: 9:00 AM - 5:00 PM
Fountain City
5208 N Broadway St, Knoxville, TN 37918-2344
Monday Hours: 9:00 AM - 5:00 PM
West Knoxville
8721 Kingston Pike, Knoxville, TN 37923
Monday Hours: 9:00 AM - 5:00 PM
East Knox
3634 E Magnolia Ave, Knoxville, TN 37914-3907
Monday Hours: 9:00 AM - 5:00 PM
Powell Kroger
6702 Clinton Hwy, Knoxville, TN 37912
Monday Hours: 10:00 AM - 7:00 PM
Millertown Pike
5409 Millertown Pike, Knoxville, TN 37924
Monday Hours: 9:00 AM - 5:00 PM
South Knox
7325 Chapman Hwy, Knoxville, TN 37920
Monday Hours: 9:00 AM - 5:00 PM
Food City Morrell Road
284 Morrell Rd, Knoxville, TN 37919
Monday Hours: 10:00 AM - 7:00 PM
Middlebrook
9565 Middlebrook Pike, Knoxville, TN 37931
Monday Hours: 10:00 AM - 7:00 PM
Northshore Kroger
9501 S Northshore Dr, Knoxville, TN 37922
Monday Hours: 10:00 AM - 7:00 PM
Bearden
5505 Kingston Pike, Knoxville, TN 37919
Monday Hours: 9:00 AM - 5:00 PM
La Follette
LaFollette
2229 Jacksboro Pike, La Follette, TN 37766-2904
Monday Hours: 9:00 AM - 5:00 PM
Lenoir City
Lenoir City Food City
1900 Highway 321 S, Lenoir City, TN 37772-4344
Monday Hours: 10:00 AM - 7:00 PM
Lenoir City
895 Highway 321 N, Lenoir City, TN 37771
Monday Hours: 9:00 AM - 5:00 PM
Loudon
Loudon
2859 Highway 72 N, Loudon, TN 37774-5725
Monday Hours: 9:00 AM - 5:00 PM
Madisonville
Madisonville
4201 Highway 411, Madisonville, TN 37354
Monday Hours: 9:00 AM - 5:00 PM
Maryville
Wal-Mart Maryville
2410 US Highway 411 S, Maryville, TN 37801-8629
Monday Hours: 9:00 AM - 7:00 PM
Maynardville
Maynardville Food City
4344 Maynardville Hwy, Maynardville, TN 37807-3618
Monday Hours: 10:00 AM - 7:00 PM
Morristown
Morristown
1730 W Andrew Johnson Hwy, Morristown, TN 37814-3737
Monday Hours: 9:00 AM - 4:30 PM
Oak Ridge
Oak Ridge
Main Office Location
221 S Rutgers Ave, Oak Ridge, TN 37830-6770
Monday Hours: 9:00 AM - 5:00 PM
Lab
1 Bethel Valley Rd, Oak Ridge, TN 37830
Monday Hours: 9:00 AM - 4:00 PM
Oak Ridge Wal-Mart
373 S Illinois Ave, Oak Ridge, TN 37830
Monday Hours: 10:00 AM - 7:00 PM
Rockwood
Wal-Mart Rockwood
1102 N Gateway Ave, Rockwood, TN 37854
Monday Hours: 10:00 AM - 7:00 PM
Sevierville
Sevierville
699 Parkway Ste 5, Sevierville, TN 37862-4300
Monday Hours: 8:30 AM - 5:00 PM