Chase Bank

2.1
Average Rating
based on 7 reviews
GENERAL INFORMATIONEdit Info
Main Office Address
1111 Polaris Parkway
Columbus, OH 43240
Main Office Hours
Monday Hours: 10:00 AM - 4:00 PM

Chase Bank was established on 01/01/1824. Headquartered in Columbus, OH, it has assets in the amount of $1,971,380,000,000. Its customers are served from 5335 branch locations. Deposits in Chase Bank are insured by the FDIC.

ABOUT THIS BANK
Edit Info
FDIC Certificate
628
Established On
Jan. 1, 1824
Assets
$1,971,380,000,000
Community Bank
No
Charter Class
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
Deposit Insurance
Federal Deposit Insurance Corporation
FDIC Insured Bank
TOP RATED BRANCHES AND CU
2.1
Rating
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1
Rating
  • Posted by:
  • Date: Jun 26, 2016
Branch Reviewed: Valencia Main Branch

Remove your stuff from your safe deposit box They do random drilling and remove your contents. It takes weeks to get it back. You think I'm kidding. (NOT.!)
the worst bank and branch on so many levels. Management is a joke Get away from this bank asap.


1
Rating
  • Posted by:
  • Date: Apr 03, 2016
Branch Reviewed: Rancho San Diego East Branch

The managers at this branch had all of their employees fired to save their own jobs. I have been banking at this branch for a long time and was very familiar with the bankers who worked there. They were all great and always looked out for the customers. I have never spoke to the manager because every time I go in there she is in her office with the door shut playing on her cell phone. I advise everyone to stay away from this branch. If they treat their hard working employees like that, just imagine how they would treat you.


1
Rating
  • Posted by:
  • Date: Mar 30, 2016
Branch Reviewed: Second Ave And 106th St Branch

As a Chase Private Client, very disappointed not having a notary person, when they had one last year. Did not even recommend branch that would have one.


5
Rating
  • Posted by:
  • Date: Feb 29, 2016
Branch Reviewed: Happy Valley And Lake Pleasant Rd Br

I have been with Chase bank for many years. We moved to Peoria, Az. in Sept 2015. I find everyone working there very helpful and pleasant.


1
Rating
  • Posted by:
  • Date: Feb 03, 2016
Branch Reviewed: Parkchester Branch

I THINK THAT CHASE BANK IS THE WORSE BANK THERE IS. ESPECIALLY WHEN GO IN TO DEPOSIT YOUR HARD EARNED CASH AND THEY TELL YOU THEY CAN ACCEPT CASH IT HAS TO BE A CHECK. WHAT'S THE PURPOSE OF USING A BANK THAT WON'T TAKE YOUR MONEY, THAT'S WHAT THE'RE SUPPOSE TO DO IN THE FIRST PLACE TAKE YOUR MONEY. WHAT THE HELL!
THEN ON THE OTHER HAND IT COULD BE THE STUPID AND INEPT TELLERS THEY HAVE THAT DON'T KNOW THEIR JOB..
......SO CHASE BANK YOU BETTER REASSESS YOUR DUMP POLICIES OR TELLERS AND GET IT RIGHT.


5
Rating
  • Posted by:
  • Date: Jan 17, 2016
Branch Reviewed: Carmel Mountain Ranch Branch

This has been my home bank since Chase began in the area. The staff there has always seemed to bend over backward and go out of their way to help with anything we required. Whether it was the bank teller, manager or intern, the attitude is welcoming, knowledgable, proficient, sincere and amazing.
I give 5 stars! *****


1
Rating
  • Posted by:
  • Date: Jan 03, 2016
Branch Reviewed: Westheimer And Eldridge Branch

I deposited an inheritance check just before Christmas and the check was put on hold, which was expected. What wasn't expected was all my accounts were frozen before New Years Eve, because the bank lacks basic customer service skills and common sense. More than one person can be on an account, and no, they do not have to be named on the check to sign it.
I reviewed the Deposit Account Agreement and chase met none of the criteria on page 16 which gives them the authority to freeze all my accounts. Chase has also stated that there is nothing I can do to unfreeze my account. What kind of financial institution high-jacks money used to feed and shelter children. JP Morgan Chase has proven that they don't care and will treat anyone they choose as a criminal.
I'm now on day 7 and my car payment direct withdrawal has been missed. I can't touch my direct deposits. Chase cashed the check on 12/28/15 and has been gaining interest that is rightfully mine. I have spent hours of my new year holiday on the phone, and in the branch, because this they refused to do its job or pick up a phone to call me. Instead they sent a letter, which was delivered 1/2/16. Even after explaining the situation and providing documentation they are requiring my mother to drive over an hour (one way) to the nearest branch to verify that we are not criminals. That's right Chase has even brought my momma into this.
Do yourself a favor in 2016 and beyond, go to any other bank than this one. There were 4 inheritance checks given out and only mine was considered criminal. The only hold was from JP Morgan Chase.
Read The Deposit Account Agreement Page 16 for yourself. Pages 1-15 are Chase bank removing all liability from themselves for their ignorance.